Booking Policies

There is a 10 minute grace period for all appointments.

After the 10 minutes you will have to reschedule and pay the same day cancellation fee of $25.00 or will be charged a late fee of $10.00.

Please send a text message to (312)-883-0478 if you are running late to your appointment.

Texting is the preferred contact method for tardiness and cancellations as we are with other clients.

We ask that you cancel or reschedule 24 hours prior to your appointment.

Same day cancellations/ reschedules will result in a fee charged of $25.00.

We understand that life happens.

3 Reschedules in a row will require payment up front.

If you "no call no show" you will be charged 50% of the service total & will have to pay any future appointments in full.

DEPOSITS ARE NON-REFUNDABLE.

If you are unsatisfied with your service completed, a complimentary fix or "touch up" within 48 hours of the original service date is available at your discretion.

Failure to receive a complimentary fix or "touch up" will result in your forfeit to receive a refund of any kind.

If you are unhappy with the results of your service and have consulted with and received a complimentary fix or "touch up" and are still not happy, Hann's House of Beauty will use reasonable and fair judgment on any decision to issue a refund of any kind.